What payment types do you accept?
Is it safe to use my credit card on your site?
Who do you ship with?
When do you order ship?
Will I receive a tracking number for my order?
Where does the price of the Duties/Taxes and Brokerage Fees come from?
This amount collected is calculated by our shipping courier in accordance with the Government regulations for the country that the item is being shipped to. These fees must be collected by the courier prior to delivery. These fees are then submitted to the appropriate agencies by the courier as determined by law.
When will an out of stock product become available for purchase?
Please email us for the products details or contact us here.
What is a Security Code?
Security codes, sometimes called card verification data, are the digits, usually 3, on the back of your credit card. For cardholder security, we ask you to input these digits during check out.
Double check whether your credit card number has been properly entered, ensuring that no spaces are between any of the numbers.
Take a second look at your postal code, ensuring that you have input it properly, remembering that the 'o' key is really close the '0' key!
Make sure you have input a valid phone number in both your shipping and billing address! If you need to edit your address, no problem. Simply click on 'Edit address' on either the shipping or billing page.
How do I know either my order went through or not?
You will see the Order Confirmation page which has a order number on it once you placed an order. And you will also receive an email confirmation of your order!
Which currency are listing on the website?